Fiercely Advocating For Our Clients’ LTCI Benefits Since 1975

Long Term Care Insurance (LTCI) Claims Can Be Complicated

Because of the nature of long term care insurance (LTCI), decades may pass between the time a client’s LTCI policy is issued and the time he or she files a claim. However, once benefits are needed, chances are, they’re needed ASAP and unfortunately, filing a LTCI claim can be complicated.

Many policy holders try to manage an LTCI claim themselves, or may ask a family member to help. If that’s you, here’s a blog we wrote with tips to file a claim to help you get started. Additionally, here’s an interview we did about filing a claim on The Price of Business Radio Show.

If you are one of our clients, we’ll manage your LTCI claim for you no matter how long it’s been since you purchased your policy.

Not a Gordon Associates Client? We Can Still Help You with Your Claim

Over time, we’ve heard from home care agencies, senior living communities, attorneys, and others professionals that we are one of the few LTCI agencies offering claims support to their clients.  We’ve also been told we make the process very easy for families. After hearing that enough times, we decided to offer our claims expertise to LTCI policy holders who are not already Gordon Associates clients.

Why Consider Gordon Associates To Manage Your Claim?

We’ve honed our LTCI claims process over decades and are familiar with each of the carrier requirements. We work fiercely on your behalf, and over the years we’ve helped thousands of clients earn millions of dollars in benefits through successful claims submission.

We have an efficient system to ensure a smooth claims experience.  This allows us to keep our fee reasonable and well below what other agencies charge for this service.

We Can Help You With A Claim In Two Ways

Make Gordon Associates your Agent of Record

If your agent isn’t returning your call, won’t help with a claim, or if you feel like you know more than your agent, we suggest you make a switch!

If you switch to us, we’ll get everything in order – complete a full policy review with you, get all authorizations filed, and notify your family about the switch and what benefits your policy provides.

We recommend you switch before claim time. We can work with you even if you switch at claim time or if you’ve already started a claim.

We Handle Your Claim, But You Keep Your Current Broker/Agent

We help many LTCI policy holders who don’t switch to us. If you or a family member are about to start a claim, or you’ve done some legwork, but you feel like you need some help, we will be glad to assist.

We start with an extensive intake process that gives us the information and authorizations we need to work with your insurance carrier on your behalf.

If you are not already a Gordon Associates client, please complete our secure form and click on “submit” when you’re finished. If are a Gordon Associates client, please contact us at or 800-533-6242.